MosAIc: The AI Built Into Attriqs CRM

MosAIc is the AI CRM assistant built into Attriqs CRM, woven through the pipeline, inbox, automation, and reporting. It sets your CRM up around how you sell, keeps records current with AI attributes, surfaces the next best action on each deal, drafts and refines email and summarizes threads, and answers questions about your data. You confirm before anything sends, MosAIc never auto-sends, and it is included in every plan, not a paid add-on.

Your next best move, right on your Home

MosAIc meets you the moment you sign in. Your Home shows a MosAIc insight card and a clear pipeline overview, so you see your daily brief and the single most useful thing to do next before you go hunting. The same assistant rides along on every deal, recommending the next move with the reasoning behind it.

  • A MosAIc insight card on Home gives you a daily brief and what to act on first
  • See your pipeline overview and where deals stand at a glance
  • On every deal, MosAIc surfaces the next best action with a short reason
  • Each recommendation is logged, so there is an audit trail of what to do and why
Attriqs CRM Home with a MosAIc insight card and pipeline overview

Drafts and summaries, with you in control

MosAIc works right in the composer: draft a fresh email from a record, suggest a reply, or tighten and shorten what you have written. It can turn a long thread into a few clear sentences so anyone can pick up the conversation. You review and confirm before anything sends, and MosAIc never auto-sends.

Compose, reply, refine, and shorten email without leaving the record
Summarize a long thread into what was agreed and what is outstanding
You see the context MosAIc is using and can edit it before it drafts
Nothing goes out without your click, MosAIc never sends on its own

Set up, kept current, and included in every plan

MosAIc shapes your [pipeline](/crm/features/deals-pipelines) around how you sell during onboarding, fills custom AI fields from the context already on a record, and answers plain-English questions about your data. It is woven through your [inbox](/crm/features/unified-inbox), [automation](/crm/features/automation-journeys), and [reporting](/crm/features/reporting-dashboards), and it is included in every plan, not a paid add-on.

MosAIc shapes your starting pipeline and fields around how you already sell
AI attributes fill custom fields from a record and refresh when context changes
Ask in plain English why a number moved, answered from your real CRM data
Built into every plan, no extra AI tier or separate seat to buy

Want the playbook on the concept itself? Read our guide to what a CRM is.

Frequently asked questions

What does MosAIc do across Attriqs CRM?

MosAIc is the AI CRM assistant in Attriqs CRM. It sets your CRM up around how you sell, keeps records current with AI attributes, surfaces the next best action on each deal, drafts and refines email and summarizes threads, and answers questions about your data. The same assistant works across the pipeline, inbox, automation, and reporting.

Does MosAIc send messages on its own?

No. MosAIc drafts emails, suggests replies, and recommends next steps, but you review, edit, and confirm before anything is sent. MosAIc never auto-sends. Nothing goes out without your click.

How does MosAIc decide the next best action on a deal?

MosAIc looks at where each active deal stands, recommends the next best action to keep it moving, and writes the recommendation, with a short reason, to the deal and your inbox. You decide whether to act on it, and there is an audit trail on every recommendation.

What are AI attributes?

AI attributes are custom fields MosAIc fills in from the information already on a record, on a trigger like record created, field changed, or manual refresh. The result is cached and only recomputed when the underlying context changes, so your data stays current without manual entry.

Is MosAIc included, or is it a paid add-on?

MosAIc is included in every Attriqs CRM plan. It is built into the product and woven through the pipeline, inbox, automation, and reporting, not a separate paid add-on or a higher AI tier you have to buy on top.

How do I get started with MosAIc?

Attriqs CRM is in early access. Request access on the CRM page and we will set you up, bring your data across, and let MosAIc shape your CRM and start surfacing next best actions.

See it on your own data

Attriqs CRM is in early access. Request access or book a quick walkthrough, and MosAIc will help you get set up.

Got questions?
Ask MosAIc™