Unified Inbox: Email, SMS & Calls in One Place
Attriqs CRM gives you one unified inbox feed that merges email, SMS, missed calls, voicemails, @mentions, and overdue tasks, so you send and receive across every channel from the contact or deal itself. Attriqs routes each message to the right backend automatically and logs everything on the matching record, while MosAIc drafts replies and summarizes threads but never sends without your click. Consent, quiet hours, and STOP handling are built in.
One unified inbox feed for every channel and task
Your inbox is a single live feed that merges email threads, SMS conversations, missed calls, voicemails, @mentions, and overdue tasks. Stop switching between an inbox, a phone, and a separate to-do list to find out what needs a reply.
Send and receive from the record, logged automatically
Reply by email, send a text, or place a call straight from the contact, company, or deal, all in one thread without leaving Attriqs CRM. Attriqs picks the right channel backend for you and logs everything on the matching record.
MosAIc drafts and summarizes, with compliance built in
MosAIc reads the full thread, drafts replies and follow-ups, and summarizes long conversations, but nothing goes out until you confirm and click send. Consent, quiet hours, and STOP handling are part of every send.
Want the playbook on the concept itself? Read our guide to sales follow-up cadence.
Frequently asked questions
How does the unified inbox work in Attriqs CRM?
Attriqs merges email, SMS, missed calls, voicemails, @mentions, and overdue tasks into one live feed for you. You work each conversation from the contact or deal record, send and receive across channels in the same thread, and Attriqs logs every message on the right record automatically.
Which channels can I send and receive in one place?
Email, SMS, and phone calls, all from the same conversation on a record. Attriqs routes each one to the correct backend automatically: your connected mailbox handles one-to-one sales email, and the right service handles texts and calls, so you just choose a channel and send.
Does Attriqs log my emails, texts, and calls automatically?
Yes. Whatever you send or receive through Attriqs CRM attaches itself to the matching contact, company, or deal, and threads stay intact even when a reply crosses channels. There is no manual copy-paste, so the timeline stays complete without extra work.
What does MosAIc do in the inbox?
MosAIc reads the full thread in context, drafts replies and follow-ups, and summarizes long conversations so you can catch up in seconds. It never sends on its own: you review and edit every draft and click send yourself.
Is there a power dialer for working through calls?
Yes. From the inbox you can run a call session that dials each contact in turn, logs every call as activity on the record, and keeps going if you reload the page, so you can work a list end to end without losing your place.
How does Attriqs keep my messaging compliant?
Consent, quiet hours, and STOP handling are built into sending. Attriqs applies CASL and GDPR consent, do-not-contact preferences, and contact-timezone quiet hours as you reach out, and STOP and HELP keywords on text are handled for you.
See it on your own data
Attriqs CRM is in early access. Request access or book a quick walkthrough, and MosAIc will help you get set up.